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Our Terms & Conditions Shape Your mposports Experience

When you open an account with us, you're entering into a clear agreement about how we operate, what you can expect from withdrawals and deposits, and how we…

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What These Terms Cover for You

mposports Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions govern your use of mposports, the games you access, and the payments you make and receive. They spell out your rights when you deposit via DANA, OVO, GoPay or QRIS, how we verify your identity before withdrawal, and what happens if there's

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a dispute between us. The terms also clarify that access depends on local law and where local law permits. Your account is personal and non-transferable; only you can use it, and you are responsible for keeping your login secure. We reserve the right to close or
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suspend your account if you breach these terms, but we'll notify you of the reason. When you join, you confirm you're eligible under the laws that apply to you.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP & CLARIFICATION

How to Ask About Your Terms

Questions about what our terms mean for your account? We're here to walk you through them.

Live Chat Support Available 09:00–23:00 Jakarta time, seven days a week. Our team can clarify any term, explain withdrawal verification, or help you understand your account rights in real time.

Email Support Send us your question and we'll reply within 24 hours. Email is best for detailed policy questions or if you need a written record of the answer for your records.

In-Account Help Center Open the Help section inside your mposports account lobby. It includes a searchable library of terms explanations, account security guides, and payment FAQs specific to your account status.

SECURITY & ACCOUNTABILITY

How We Protect Your Data Under These Terms

Your privacy and account security are embedded in our terms from day one. We encrypt all payment information, verify your identity before any withdrawal, and never share your account details with third…

Data Encryption

Every deposit via DANA, OVO, GoPay or QRIS and every payout is encrypted end-to-end. Your payment method and account balance are protected with industry-standard SSL encryption.

Withdrawal Verification

Before we release any winnings, we verify your account ownership and payment method. This protects you from fraudulent withdrawals and keeps your balance secure.

Cookie & Tracking Policy

We use cookies to keep you logged in, remember your game preferences, and prevent fraud. You can manage cookie settings in your browser; declining them may affect your login experience.

Account Access & Updates

You control your account. Change your password anytime, update your email, and request a full copy of your data. We'll confirm identity before processing account changes.

Dispute & Chargeback Policy

If you dispute a charge with your bank or payment provider, tell us immediately so we can investigate. Chargebacks may result in account suspension pending resolution.

Policy Changes Notification

If we update these terms, we'll notify you via email at least 30 days in advance. Continuing to use your account after that date means you accept the new terms.

Questions About Your Rights Under Our Terms

Here are the questions we hear most from players in Indonesia about what our terms mean for them. If your question isn't listed, jump into live chat or email us — we're ready to clarify.

You can request account closure through Help or by emailing support. We'll close it within 24 hours, pay out any remaining balance to your registered payment method (DANA, OVO, GoPay or via bank transfer), and delete your personal data within 30 days, keeping transaction records for compliance.

No — the terms allow one account per person. If we detect duplicate accounts, we'll close all of them and withhold any balance pending investigation. Use your real name and consistent contact details when you open your account.

Minimum deposit is Rp 10,000 via DANA, OVO, GoPay or QRIS. Maximum depends on your payment method and account history. Withdrawals process within 4 business hours for DANA and OVO in Bandung and most major cities; bank transfers may take 1–2 business days.

If there's a disagreement about a charge or game outcome, contact us within 7 days. We investigate within 48 hours and reply with our decision. If you're not satisfied, you can escalate to your payment provider or file a complaint through local consumer channels.

Yes — your payouts are legally binding once you meet any applicable game conditions. We verify your win before paying out, and the payout becomes final once it reaches your registered payment account. Our terms guarantee withdrawal timeliness and accuracy.

It means your access to mposports and specific games depends on whether they are allowed where you live in Indonesia. We comply with all applicable local regulations. If your access changes, we'll notify you and help you withdraw any balance.

No — if we update the terms, we email you with 30 days' notice. You can accept the new terms or close your account. If you keep using your account after 30 days, you're agreeing to the changes.

Our Terms & Conditions Shape Your mposports Experience

How to Ask About Your Terms

How We Protect Your Data Under These Terms

Data Encryption

Withdrawal Verification

Cookie & Tracking Policy

Account Access & Updates

Dispute & Chargeback Policy

Policy Changes Notification

Questions About Your Rights Under Our Terms

01 What happens if I want to close my mposports account?

02 Can I have multiple accounts?

03 What are your limits on deposits and withdrawals?

04 How do you handle disputes between me and mposports?

05 Are my game wins and payouts protected by these terms?

06 What does 'depends on local law' mean in your terms?

07 Can mposports change these terms without telling me?

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