Can I see all the data mposports holds about me?

Yes. Log in to Settings > Privacy & Data to view your full data profile, or email support@mposports.xyz to request a download in a portable format. We aim to deliver this within 5 business days of your request.

Reference

How We Handle Your Privacy

Q: What happens if I want to delete my account and all my data?

Log in to Settings > Account > Delete Account, or email support@mposports.xyz with your request. We'll close your account within 2 business days and permanently erase personal data within 30 days, unless we're required to retain it by local law.

When you open an account on mposports, your personal information — from login credentials to payment records — stays encrypted and secure on our servers.

Encrypted account storageDANA, OVO, GoPay, QRIS secureClear data retention rules

Explore the Lobby Read FAQ

What This Privacy Policy Covers

mposports Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our privacy policy applies to all data you share when registering, depositing, withdrawing or playing on mposports. This includes your name, contact details, payment method information, and betting history. Access to your data depends on local law in your region; we collect and retain personal information

1
only for account management, fraud prevention, and regulatory compliance. Your payment information — when you use DANA, OVO, GoPay or QRIS — is processed through encrypted channels and never stored directly on our platform. We do not sell or share your data with third parties for
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marketing purposes. Withdrawal requests are verified against your account registration details to ensure funds reach the correct owner.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Contact Us About Your Privacy

Email Support Send privacy inquiries to [email protected]. We respond to data-access and deletion requests within 5 business days.

Live Chat Open live chat from the account menu during lobby hours (08:00–23:00 Indonesia time) to discuss account security or data questions.

Account Settings Visit Settings > Privacy & Data to view your stored information, download your account history, or request permanent deletion.

SECURITY & RETENTION

How We Protect and Store Your Information

Encryption & Tokens

All payment data is encrypted end-to-end. When you deposit via DANA, OVO, GoPay or QRIS, we store only a token, never your full payment credentials.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can disable non-essential cookies in Settings > Privacy.

Account Verification

On your first withdrawal, we verify your identity against your registration name and registered email. This protects both you and mposports from fraud.

Data Retention Timeline

We retain your account data for 3 years after closure for regulatory and dispute purposes. Deleted personal records are wiped from backups within 30 days.

Third-Party Integrations

Game providers and payment processors see only the data required for that transaction. We do not grant them access to your full account history.

Privacy Change Requests

To update your privacy settings, request data export or ask for deletion, log in to your account and use Settings > Privacy & Data, or email [email protected].

Frequently Asked Questions About Privacy

Yes. Log in to Settings > Privacy & Data to view your full data profile, or email [email protected] to request a download in a portable format. We aim to deliver this within 5 business days of your request.

We retain your data for 3 years following closure for regulatory compliance and dispute resolution. After that, your personal records are permanently deleted from all systems.

Yes. These payment methods connect to mposports via encrypted channels. We tokenise your payment details, meaning we store a secure reference only, never your actual card or wallet credentials.

Game providers and sportsbook partners receive only the minimal data needed for your transaction — usually your user ID and bet size. We do not share your full betting history, contact details or account balance with third parties.

We use session cookies to keep you logged in and analytics cookies to track lobby behaviour. Visit Settings > Privacy > Cookie Preferences to disable analytics; session cookies cannot be turned off as they protect your account.

Log in to Settings > Account > Delete Account, or email [email protected] with your request. We'll close your account within 2 business days and permanently erase personal data within 30 days, unless we're required to retain it by local law.

Access depends on local law in your country. Our privacy policy applies wherever you are, but some data-handling rules may differ based on regional regulations. Contact [email protected] if you have questions about your region.

How We Handle Your Privacy

How to Contact Us About Your Privacy

How We Protect and Store Your Information

Encryption & Tokens

Cookie & Tracking Policy

Account Verification

Data Retention Timeline

Third-Party Integrations

Privacy Change Requests

Frequently Asked Questions About Privacy

01 Can I see all the data mposports holds about me?

02 How long do you keep my account information after I close my account?

03 Is my payment information safe when I use DANA, OVO, GoPay or QRIS?

04 Do you share my data with game providers or betting partners?

05 What cookies does mposports use, and can I turn them off?

06 What happens if I want to delete my account and all my data?

07 Can I access mposports from outside Indonesia, and does the privacy policy change?

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